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The aim of this paper is to provide insights on Albert J. Mills' and Jean Helms Mills' lifelong methodological journey in the airline culture. The interview offers a retrospective and reflective insight of their research into organizational culture and the airline industry, reasons for this research, their methodological journey, challenges they faced and ways forward.

This article is based on an interview with Albert J. Mills and Jean Helms Mills, which was virtually conducted for a professional development workshop (PDW) at the 2020 Academy of Management Meeting.

Albert J. Mills and Jean Helms Mills provide insights and reflections on their lifelong methodological journey, focusing organizational culture, discriminatory practices, and the impact of this on what constitutes men and women's work.

This paper draws from Albert J. Mills' and Jean Helms Mills' lifelong experience in studying gender, intersectionality and historiography in airline cultures. Scholars will be encouraged by their insights on how to start a long-term study, potential challenges, impacts of current trends and how to deal with them.

Analyses five major innovations in the flour milling industry and the variations in attitudes and adoption practices in group mills and individual plants. Advocates that it is important for research purposes that an industry is chosen in which technical innovation was high, and also where the total number of units in the country could be approached with regard to the very limited budget available for the research. The industry chosen was the flour milling industry. Discusses the choice of innovations and methodology. Sums up that much work still needs to be done with regard to sources of information and on the role of opinion leaders.

The purpose of this paper is to analyze current literature on critical sensemaking (CSM) to assess its significance and potential for understanding the role of agency in management and organizational studies.

The analysis involves an examination of a selection of 51 applied studies that cite, draw on and contribute to CSM, to assess the challenges and potential of utilizing CSM.

The paper reveals the range of organizational issues that this work has been grappling with; the unique insights that CSM has revealed in the study of management and organizations; and some of the challenges and promises of CSM for studying agency in context. This sets up discussion of organizational issues and insights provided by CSM to reveal its potential in dealing with issues of agency in organizations. The sheer scope of CSM studies indicates that it has relevance for a range of management researchers, including those interested in behavior at work, theories of organization, leadership and crisis management, diversity management, emotion, ethics and justice, and many more.

The main focus is restricted to providing a working knowledge of CSM rather than other approaches to agency.

The paper outlines the challenges and potential for applying the CSM theory.

The paper reveals the range of problem-solving issues that CSM studies have been applied to.

This is the first major review of the challenges and potential of applying CSM; concluding with a discussion of its strengths and limitations and providing a summary of insights for future work.

The group has continued to meet regularly since the publication of the last bulletin and has welcomed a number of new members and visitors from both home and overseas. Many members who joined at the beginning or very early on in the Group's history still attend regularly, but several long‐standing members have also left, or ceased active participation, in the period under review. Towards the end of 1972 Mr Wells relinquished the chairmanship of the Group, due to pressure of work, and his place was taken by Mr Mills. Another departure, and one that robbed the Group of one of its most active and forceful members, was that of Jason Farradane. He left the country in 1974, and the Group presented him with a book as a memento of many enjoyable and provocative discussions stimulated by his presence at the meetings which he unfailingly attended. It was with great pleasure that he was welcomed back to a meeting while he was visiting this country in January 1976.